It's also possible for providers to offer profiles to make the process even easier to connect to a Hotspot 2. It asks me for my name and password and then tries to connect. When running the troubleshooter, it usually tries to reset the network adapter. Hi Have about the issue, is there anything to update? Used a program to update the network adapters. Not sure if it was after an update or what bc I don't use this all of the time.
Best regards Please remember to mark the replies as an answers if they help and unmark them if they provide no help. I have try offing the wifi and back on but it wouldn't work. Regarding changing the channel on the router, my wife's laptop with Windows 10 does not have a problem. I don't think it is a Surface problem. If it just started recently a neighbour may have just set up a new router. I use my phone as a hot spot and it has worked fine for over a year, then a couple days ago it suddenly won't let me connect. Thanks Note: I also tried rolling back a week or two using System Restore, but I got an error message saying it was unable to complete the task.
One day, it just stopped letting me find network. Close and then start the wireless router. How to connect to Hotspot 2. You can connect to a Wi-Fi networks using command prompt also. Best regards Please remember to mark the replies as an answers if they help and unmark them if they provide no help. It is easily done with driver update tools.
We will help out as soon as possible. No satisfactory fix yet, we await one from Microsoft. Using Ethernet on both computers I am able to see and share files both ways and all works perfectly. Just here and then when I need to get on the internet to look up things. You may have other routers stomping on your signal. We have a Comcast internet router box. If you have feedback for TechNet Subscriber Support, contact Well I have tried a couple times now to include pictures but the system won't let me until someone verifies my account.
Try the methods in this article:. For example, is a mobile wireless provider that allows you to download and install a profile using your web browser to connect automatically to a number of airport hotspots using affiliated networks. I think it is a W10 related issue since both pieces of different hardware exhibit the same issue. When the option is enabled, Hotspot 2. Have you checked Device Manager, Network Adapters to see is any problems yellow or red marks.
Once you successfully connect your computer to the Wireless network, you can relax. I've been using it since I got my Surface almost 2 years ago. Best regards Please remember to mark the replies as an answers if they help and unmark them if they provide no help. I use it for work and my personal life. It connects to other wireless networks without issue as well. In addition, you don't have to look through multiple networks anymore trying to find out which ones you can connect to with your credentials. Sorry for the delayed response.
The whole process may take a long time, please be patient and keep an eye on this thread. If there are errors, you may not find Wi-Fi, or there will be other issues, like no sound. Steps to Connect To a Wireless Network in Windows 10 1. Please note that firmware update needs your circumspection. I've never had an issue. Press it to see if it enables you to get connected. If this is the case, and it is that new, I would first test it on other WiFi and see if it will connect.
Steen-Lee0510 is more experienced in 802. I have about 180 windows 7 clients and they get the policy and connect just fine. However, as internet providers continue to adopt it, you're going to start seeing more places offer Hotspot 2. Also, I have this problem when at McDonalds and I go their several times a week , so its unsightly to be a channel issue. As I mentioned it only occurs on my W10 Surface Pro 4. So, as of now I cannot select a preferred network though local networks show up when clicking on the Wi Fi icon.
After I upgraded I had no issues but I had Ethernet and cannot recall if I tested the Wireless but I believe I would have. I have tried creating the connection manually, but that doesn't work because windows 10 tells me the connection name is used by a group policy connection so I can't add it. Wifi internet has been working fine for many years, but suddenly stopped working after what I can only suspect was a Windows update that caused an issue. This info was posted here on tenforums. I've tried a few other things since my last post, but have yet to look into checking to see if the router and my computer are using the same security type. I'm not good with technology problems, so my husband tried to fix it.
Considering you are using a Surface device, please dock the device and use a Ethernet connection to connect to the domain then connect the wifi again. If you have feedback for TechNet Subscriber Support, contact. How to enable Hotspot 2. It will, however connect to mobile hotspot so I guess I'm using my phone's data to be online with it for now. Hi, my computer was just brought like a week ago, during the week I can connect to the wifi and surf the internet and play some online games. At work, we have three different wifi connections. From next time, connection will be established automatically.